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HOW TO ORDER
Email: sales@modeltrains.com        Phone: 905-338-1608       Toll Free order line: 1-866-862-7277    Fax: 905-823-1770

WHY CHOOSE US?

Company Profile

An Established Business

Canadian Model Trains Inc. has been in business since 1991.   So you are dealing with a well established business, with a great reputation.  We are a multi-million dollar business that retails and wholesales train products, around the world.  You can count on our honesty and integrity in working with our customers.

A Premier Brass Dealer

We are one of the largest brass dealers in the world.  Specifically we are one of the largest brass dealers for Overland Models Inc., the premier brass importer.   We can reserve models or obtain in stock models from the major brass importers such as Overland, Coach Yard, Division Point, Precision Scale etc. We sell both new models from the importers and also mint models from our customers, which are consigned to us.

High Quality Plastic Models

We sell plastic models from manufacturers such as Atlas, Broadway Limited, Intermountain, Kato, Proto, Precision Craft Models, True Line Trains, etc.  We deal only in first-quality, name-brand products, all of which are priced very competitively.  This has substantially enhanced our world-wide reputation.

Professional Full time Staff

We have a professional staff, working full time, to help service our customers.  Our staff are modelers first, and knowledgeable about the hobby.  We answer your phone calls and emails on a timely basis.  If you do not hear from us within 24 hours, then that indicates a problem with the telecommunication system used.

Real Time Website

We have one of the largest internet websites, with over 40,000 pictures, to aid our worldwide customer base.  With this website, we conduct an international business, shipping by UPS or Post.  Our typical models have 2 pictures for plastic engines and 8 pictures for a steam engine.  None of our competitors show you models like we do!  Our website is updated continuously each day, with changes in stock status, new product announcements, new models in stock, etc.

Technology

We have an excellent accounting and reservation system in place.  With this, when you place an order for future models, we email you back with your reservations.  In the event a deposit was taken by us, we show this on your sales order.  When the models arrive, we contact you by phone and email, to confirm shipping information and payment information.  Your reservation sales order is converted to an invoices, a credit card charged, and the box is shipped to you via UPS.  We email you our invoice, and you receive a tracking number from UPS via their email system.  For consignors, we email them their purchase orders, showing their consigned model, with our unique PO number.

Shipping 

Whether we serve you through the Internet, by FAX, by telephone, or at one of the selected train shows we attend, Canadian Model Trains Inc. is hard to beat for quality model railroad supplies and equipment.  We use UPS ground, UPS expedited (air), Post (ground) or Express Post (air) to ship your models to you.  Due to the volume of shipping we do, UPS has installed their computers and printers at our premises, with us hooked on-line to their systems. 

Exclusive Projects in brass and plastic models

We also do our own exclusive projects, in both brass and plastic models, using manufacturers such as Overland Models Inc., Intermountain, Lifelike, Rapido Trains & True Line Trains.

Trade Shows

We attend trade shows in Canada and the U.S.  At these shows, we have display cases, where we show over 200 models.  These models are all out of their boxes, in fully lit display cases.   This is not the normal dealer display, we do things differently at CMT!  We want to meet our customers and potential new customers face to face.

Custom Work - Painting and DCC/Sound

We utilize several professional painters who custom paint brass or plastic models for our customers, either in prototypical paint schemes or in their own custom name.  Likewise for DCC or DCC/sound, you can have this work done here, by trained competent staff.   

Scales

We stock N, HO, O, and G scale products.  If we do not have it in stock, we can order it in for you, in a timely fashion, or have it direct shipped to you.
 

US and European Buyers - Taxes

There are no sales tax or duties paid by American customers.  We ship via UPS from an American location, for American customers.  For international customers, we ship from our Canadian location.  There is no sales tax for international customers.  Duties are at the discretion of the receiving country's border & customs service.

Address/Contact Information

Because of the advances in communications, our clients now reach us in a variety of ways, as listed below:

Telephone:
     1-905-338-1608
     Order line:  Toll Free 1-866-862-7277
     Order line:  Toll Free 1-877-867-7686

Email:
     sales@modeltrains.com

Mailing Address:
            Canadian Model Trains Inc.
            1510 Troika Court
            Mississauga, On
            L5J 4C4

Owner:

          Tom Tomblin   1-905-338-1608

Copyright © 1998 Canadian Model Trains Inc.
Last modified: December 08, 2009

Canadian Model Trains reserves the right to change prices without notice.  E&OE.
Availability of any of these models is subject to prior sale.
Copyright 2002 Canadian Model Trains Inc.
Last update:  March 12, 2009