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Email: sales@modeltrains.com        Phone: 905-338-1608       Toll Free order line: 1-866-862-7277    Fax: 905-823-1770

TESTIMONIALS
 

We have a number of customers who have given their comments below:


From Richard S., a customer in  New Brunswick, Jan 15/10

Thank you for your recent delivery of this product to me.
 
 I must say it is quite impressive. I want to thank CMT for the U2G reservation policy, and the incredible discount pricing you were able to obtain on behalf of your customers. These certainly made the difference in my decision to purchase this one of a kind offering.
 
As well CMT's ongoing commitment to provide updates to its customers on the status and issues regarding this product have only further enhanced your already well deserved reputation for outstanding service.



From Jeff B., a customer in Alberta, Jan 11/10

Mike and Jim……WOW. Thank you for the outstanding service with regards to the Rapido WV caboose. Totally taken by surprise but greatly appreciated , again , service above and beyond what was expected.  I am eagerly awaiting the result !!!!!!


From Michal K., a customer in Midland, Ont., Dec 18/09

From Michael B., a customer in Davis, California, Dec. 17/09

From Tim, a customer in upstate NY, Dec. 2009

Just to let you know that the three Rapido "City of ..." cars in New York Central livery were received yesterday. They are in EXCELLENT condition and nothing missing.

I will tell you that my positive experiences with CMT is diametrically opposed my experiences with a very large hobby business located in the east coast  area. When I received items from them they were in damaged boxes and parts were loose, broken, or missing. I will not order from them again, for sure.

Anyway, thanks again.  May your firm be prosperous even in these difficult times.

Hope you have a great weekend and may you, your family, and loved ones have a wonderful, blessed, happy, and safe Christmas and New Year's holiday times.


From Bryan Kreon, March 2009, Connecticut

From Peter Kalosa, February 2009
As usual it was a pleasure  to visit with you guys at the show.

From Pete Magoun, Master Model Railroader, Traverse City, MI, January 2009
We talked in Springfield, but I want you to know how much I value your customer service people. CMT will often announce a new product, but in several variations. Whenever I've called to inquire about "version B or version C," they've asked, "what era do you model?"
When I tell them, they've said "Oh, for that time period you want version A." When I check, they're right. While this may seem like selling the customer something the customer doesn't want, I find it refreshing to get straight answers. Each time, every time.
 

Phil Spencer, Toronto, Ontario, November 2008
I would like to take the time out from my law practice to thank you and your staff for excellent service.  They are very knowledgeable, courteous and answer my questions incredibly fast by email.  The unpainted brass O scale engines come back in better running condition, professionally custom painted, weathered where appropriate, and with fantastic DCC/sound installed in them.  With over 40 years of hobby experience It is a rarity and a pleasure to deal with a company that truly cares for its customers like CMT does..


Trevor Pilatzke, Thunder Bay, Ontario, August 2008
I greatly appreciate your service, just another perfect example of a trustful, loyal, and amazing company providing great service. Thanks very much!

  

If you have any questions please contact us at sales@modeltrains.com or 1-866-862-7277.

Copyright © 1998 Canadian Model Trains Inc.
Last modified: January 15, 2010

Canadian Model Trains reserves the right to change prices without notice.  E&OE.
Availability of any of these models is subject to prior sale.
Copyright 2002 Canadian Model Trains Inc.
Last update:  March 12, 2009